Shona put me at ease from the start. She listened carefully to me, asked questions sensitively and made me feel very safe. Her physical assessment was carried out with a quiet confidence and she explained in everyday language her thoughts behind my findings and her plan for treatment. I was nervous about the actual insertion of the needles but Shona’s calm nature reassured me and – I needn’t have worried, it was totally painless. The treatment itself felt deeply relaxing. The whole experience felt restorative and nurturing. I wouldn’t hesitate to recommend her to others.